Adopting digital innovation has become a necessity for organizations,
to increase employee productivity and for better customer experience.
This need is driving all companies, across industries to focus on digital transformation
by modernizing their legacy systems and providing with anytime,
anywhere access to corporate data, securely.
Manage complaints and client’s request
It’s important to listen, to quick reply to them, when they have a complaint or a request.
If complaints and request are handled poorly, customers may withdraw their business and encourage others to do the same.
Complaints that are handled well may help you retain existing customers and could result in new customers being referred to your business.
Achieve operational excellence
Cmystore enables all types of retailers to simplify operational processes, from promotion and permanent execution to back office management, to ensure a consistent customer journey.
With Cmystore, store-level insight always at their fingertips, retailers can spot trends, stop wasteful spending, improve execution and resolve issues quickly.
Idea to Innovation to Best Practice
“Best Practice Box” digital solution to identify, centralize and share your organisation’s best practices.
Identification and replication of Best Practices will provide great benefit to any enterprise and assist it to achieve its goals of standardisation and efficiency. This also provides recognition of innovation, providing a boost in morale for the individuals and/or teams responsible.
Compliance & Reporting Management Solution
An anonymous access to employees, partners of your corporation to report unethical behavior in confidence and without fear of retribution.
A well-managed incident and complaints intake mechanism, ethics hotline and case management solution help you uncover problems early, address them quickly and maintain a safe and ethical workplace.
Hotlines and complaint capture mechanisms also help you comply with anti-corruption and security legislation, including: